Even if a high-quality assembly cannot be produced, we will still deliver the raw sequencing data and the analysis report, and in many cases, you may also receive additional output files generated during the process.
Please note that we do not provide sample-specific failure diagnostics, but the most common causes of sequencing failure or low coverage include:
1. Incorrect DNA concentration
- Samples are not submitted at the required concentration.
- The most frequent issue is inaccurate quantification using a Nanodrop.
- We strongly recommend using a Qubit or other fluorometric assay for accurate DNA measurement.
2. Presence of inhibitors in the sample
Contaminants can interfere with library preparation and sequencing. Common inhibitors include:
- RNA Denaturants (e.g., guanidinium salts, phenol)
- Detergents (e.g., SDS, Triton X-100)
- Residual biological materials (e.g., heme, humic acids, polyphenols, polysaccharides, lipids)
- Insoluble, colored, or cloudy substances
- Chelators (e.g., EDTA)
3. Degraded or fragmented genomic
DNA High-quality assemblies require high molecular weight DNA. At least 50% of DNA fragments should exceed 15 kb in length. To preserve DNA integrity, follow these best practices:
- Use wide-bore pipette tips
- Minimize freeze/thaw cycles
- Avoid vortexing
- Avoid extreme temperatures or pH
- Do not use intercalating dyes or expose DNA to UV light
- Do not over-dry the DNA Form
4. Mixed bacterial populations
This service is intended for clonal (single-species) bacterial isolates. If your sample contains a mixture of different species, it may fail to assemble correctly. Please refer to our [FAQ on sequencing mixed bacterial samples] for more guidance. Form
5. (For extraction service) Insufficient or mixed cell material
If you’re using our DNA extraction service:
- You must send the required number of bacterial cells
- The cells must originate from a single-species isolate
We strongly recommend performing a cell count before shipment to ensure compliance with our requirements.
To maximize the success rate of your sequencing on the first attempt, please follow our sample preparation guidelines carefully.