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    Frequently Asked Questions About Our Products And Services

    The right answers to frequently asked questions

    Find the answers to all our products and services by clicking the links below.

    DNA & RNA Oligonucleotides

    Products & services

    Which oligo product fits to my application?

    As a matter of course the quality of our oligonucleotides should consistently fulfil the performance criteria of your application and arrive in your lab right on time.

    For the most common applications like PCR, qPCR, DNA cloning and DNA sequencing by Sanger we offer pre-defined and optimised primer and probes validated in respective applications.

    For all applications which are not covered by our Optimised Application Oligos we offer customised DNA & RNA oligos where you can specify your oligo according to your individual requirements.

    What does HPSF mean?

    HPSF is the abbreviation for High Purity Salt Free. It is a cartridge purification technology based on gel filtration.

    This size exclusion method, where low molecular weight by-products are removed, guarantees that almost all n-x products, all protecting groups and salts are washed off  from the raw product.

    The oligos are eluted by centrifuge to avoid any cross contamination in vacuum manifolds.

    Which quality controls do you perform?

    OD measurement

    The final yield of an oligo is determined by measuring the OD (Optical Density) values. One OD260 unit of DNA is the amount of DNA that gives an absorbance reading of 1.0 at a wavelength of 260 nm, for a sample dissolved in 1.0 ml total volume of ddH20 which is read in a 1 cm quartz cuvette. 1 OD260 corresponds to approx. 33 µg/ml of single stranded DNA, depending on the GC content.

    MALDI-TOF MS

    To ensure the identity and qualitative purity of each and every synthesised oligonucleotide, we use the latest generation of Sequenom MALDI-TOF (Matrix Assisted Laser Desorption Ionisation - Time of Flight) mass spectrometers. The high grade of automation and the use of proprietary software to analyse the spectra ensures that we deliver oligonucleotides of highest quality.

     

    How to order

    How can I order my oligos?

    We generally recommend to order online via our Ecom system. This is the most convenient and secure way and you benefit from several online features like order tracking, order history and archived documents.

    If you are not able to order online, please use our order forms from our website and send it via email to orderbox-eu@eurofins.com.

    Can I order by uploading an excel file?

    Yes you can.

    Just use our excel templates which can be downloaded from the respective product order pages. Save your excel file as .xls or .xlsx on your personal computer. The name of the oligo is restricted to 25 characters. No further format rules have to be considered. 

     

    How can I order degenerated/wobble bases?

    A mixture of bases is commonly known as a wobble base. Please find the universal nomenclature (IUPC code) in the following table. Just include the respective character in the oligo sequence.

    M R W S Y K V H D B N
    AC AG AT GC CT GT AGC ACT AGT GCT AGCT

    A wobble is generated by equal amounts of different phosphoramidites in one coupling reaction during synthesis. Not all nucleosides are equally incorporated during synthesis; it is not uncommon to observe a slight bias at the wobble position in the final product.

    In addition to standard wobbles (i.e. Y (CT) 50:50) you can also order wobbles in a defined ratio (i.e. CT 30:70) by choosing "wobble defined ratio" in the modifications drop down. Please define your requested ratio in the production comment during checkout.

    How can I order oligos with phosphorothioate bonds (PTO)?

    Phosphorothioate (PTO) oligonucleotides "PTO oligos" can be ordered as Custom DNA Oligo. PTO bounds should be indicated by an asterix "*".

    e.g.: T*TTA*C*G*TCTCTT*T 

    Can I order modified RNA?

    Yes. Please use the Custom RNA Oligo order form within your Ecom account. 3' and 5' modifications may be selected.

    How do I order chimeric oligos?

    Please select the O-Methyl-RNA /Chimerics order page in our Ecom system.

    To define the sequence:

    • DNA = ACGT
    • RNA = (ACGU)
    • PTO = A*C*(G*U)

    How can I cancel or amend an order?

    It is possible to change or cancel your oligonucleotide order within 30 minutes after your order has been sent.
    If you have ordered online, you can cancel your order by yourself using the link "cancel icon" under "my orders".
    Alternatively, you can call our customer support team (+49 8092 8289-77) within our official business hours.

    How can I track my order?

    If you have ordered online you can track the status of your order directly within your online account under "my orders". As soon as the order is ready for dispatch you will see the status "in delivery" and you are now able to track your DHL shipment with click on the tracking icon.

    If you have ordered via fax or email, and recorded your email address in the order form, you will receive an order confirmation by email. Within this email you will find a link for tracking the status of your order. As soon as the order is ready for dispatch, you will see the status "in delivery" and you can track your shipment.

    Please be aware that even if a tracking number has been assigned during working hours, the parcels will not be collected until the evening. Tracking of the shipment before collection from our production facility will not be possible.

    General technical questions

    How do you synthesise your oligos?

    We are using different synthesis machines with phosphoramidite chemistry (Caruthers, M.H. (1983) Tetrahedron Lett. 24:245-248).

    The oligonucleotides are synthesised in 3' to 5' direction while attached covalently to a solid support (solid phase synthesis).The building blocks used for synthesis are DNA phosphoramidite nucleosides which are modified with different protection groups.

    synthesis cycle

    Synthesis starts with de-blocking (A) i.e. the cleavage of the 5' protection group dimethoxytrityl (DMT).

    An activated phosphoramidite nucleoside couples with the free 5' hydroxyl function (B). Typically coupling efficiency is between 98% and 99.5%. Since the coupling efficiency is not 100%, a small percentage of truncated sequences is produced at every coupling step. If these failure sequences are allowed to further react, unwanted mutants would result.

    This problem is overcome largely by capping the remaining free 5' hydroxyls through acetylation (C). Some molecules fail to cap and continue to participate in additional synthesis cycles, resulting in nearly full length molecules that contain internal deletions - the so-called (n-x) mer species.

    After coupling, the DNA bases are connected by an unstable phosphite triester. It is converted to a stable phosphotriester linkage by oxidation (D). The oxidation step completes one cycle of oligo synthesis. DNA synthesis can continue with the removal of the DMT group at the 5' -end of the growing chain, starting another cycle of nucleotide addition.

    Oligonucleotide cleavage from support and deprotection is achieved under alkaline conditions.

    Does the sequence have an impact on synthesis success?

    Eurofins Genomics has many years of experience in oligonucleotide synthesis. Occasionally we can identify oligonucleotides that are difficult to produce, due to their sequences. For example, oligonucleotides with a high percentage of "G" residues, especially stretches of "Gs", can be difficult to synthesise.
    Moreover, oligos with four or more "Gs" in a row tend to aggregate and form a "guanine tetraplex" (Poon and MacGregor (1998) Biopolymers 45:427-434). Oligos with self-complementary sequences tend to form aggregates, and this formation can complicate HPSF and HPLC purification.

    What is synthesis scale and synthesis yield?

    The synthesis scale indicates the amount of starting material (CPG) of the solid phase synthesis process.

    Not to be confused with the synthesis yield, which is depending on the coupling efficiency during synthesis.

    The coupling efficiency again depends on raw material quality. The individual sequence and length of an oligonucleotide also influences the coupling efficiency and therefore the synthesis yield as shown in the table below:

      Yield
    CE 99.5%
    Yield
    CE 99.0%
    Yield
    C E 98.5%
      20mer 91 83 75
      30mer 86 75 65
      40mer 82 68 55
      60mer 74 55 41
    100mer 61 37 22

     
    Theoretical yield of full length product = coupling efficiency (CE) (length of oligonucleotide-1)

    What does OD mean?

    One OD260 (optical density) unit of DNA is the amount of DNA that gives an absorbance reading of 1.0 at a wavelength of 260 nm for a sample dissolved in 1.0 ml total volume of ddH2O, read in a 1 cm quartz cuvette. The OD value is used to determine the concentration of an unknown oligo solution by measuring the absorption at 260 nm.
    1 OD260 corresponds to approx. 33 µg/ml of single stranded DNA.

    Why is the oligo yield not reproducible every time?

    Many factors can influence the yield. It depends on sequence composition and oligo length.

    The main reason why you might see different yields for the same oligo (same sequence, same length), might be due to the column loading with CPG (controlled pore glass) material, used to initiate the synthesis. The minimum loading corresponds to the synthesis scale but fluctuation of the CPG amount and CPG loading can occur, which can lead to varying yields.

    How long are oligos stable and how should I store them?


    The following stabilities apply under appropriate storage conditions i.e., light protected in a tightly closed container, no freeze/thaw-cycles:

    Oligo Type Temperature Dissolved (H2O) Lyophilised / Dry Comment

    Unmodified Oligonucleoties
    Ambient
    (+15°C to +25°C)
    1 month 36 months  
    Chilled
    (+2°C to +8°C)
    6 months 36 months  
    Frozen
    (- 22°C to - 18°C)
    36 months 36 months  
    Modified Oligonucleoties Frozen
    (- 22°C to - 18°C)
      12 months Stability can vary depending on modification type

     

    What is the shelf life of oligonucleotides?

    The shelf life of an oligonucleotide is determined by three factors.

    1. Sensitivity to pH
    In contrast to double strand DNA, single strand oligonucleotides have a significantly higher sensitivity to acidic pH values. Therefore, it is recommended that the media used for resuspension of the oligonucleotides lies in the basic pH range.

    2. Nuclease degradation
    There is a danger of degradation of the oligonucleotides through nuclease activity. This nuclease degradation is hastened by the presence of salts, in particular by two-valent and three-valent ions. Avoiding the introduction of such nucleases by taking suitable hygiene measures at the workplace, and the addition of low amounts of ethylenediamine tetra-acetic acid (EDTA) can be helpful.

    3. Freeze/thaw sensitivity
    Single stranded oligos can be affected by freezing and thawing cycles. Keeping these cycles to a minimum will ensure oligo integrity. Dispensing the master stock of oligo upon receipt into usable aliquots is good practice to reduce repeated handling.

    How can I optimise the shelf life of oligos?

    Recommended resuspension buffer

    For the stock solution we recommend 10 mM Tris-EDTA pH 8.0.
    To make the working solution, we recommend to dilute the stock solution with Tris-buffer. This lowers the EDTA concentration that may disturb in enzymatical reactions.

    The buffer concentration should be adjusted to the corresponding amount of oligonucleotides as DNA has a relatively high acid strength of its own. This buffer is equivalent to the buffer systems that are currently used for molecular biological applications such as PCR or sequencing.

    We do not recommend dissolving our Salt Free and HPSF oligonucleotides unbuffered in distilled water. Due to the salt free properties of these oligos, no buffer effect is possible.
    In addition, we recommend regularly checking the distilled water quality which is used for the production of the buffer.

    Avoiding multiple thawing and freezing processes

    After resuspension with the Tris-EDTA solution, aliquots of the oligonucleotides should be prepared and stored at -20°C. Individual aliquots can then be kept in liquid form at +4°C if they will be consumed within 1-2 days.
    If long-term storage is required (> ½ year), it is recommended to store the samples at -80°C free of water (lyophilised) to exclude any enzymatic activities. Long-term storage at -20°C is not adequate because the exclusion of any enzymatic reaction can't be guaranteed.
    From our experience, oligonucleotides can be stored between one month and two years depending on their individual properties and their different intended purposes and handling.
    Because of the variations in oligo properties, applications, and handling, we can not give a definite shelf life guarantee.

    How to choose the right dye?

    One of the most common uncertainties when starting a new assay is how to select the best fluorescent label from all of the available options.

    An optimal selection is based on reviewing the spectral properties of each dye, in relation to the instrument to be used. Each instrument has features to consider such as excitation source, optical filters, and sensitivity.

    The most important dye characteristics to review when choosing an appropriate dye, are absorption- and emission spectra, the fluorescence Stokes shift, the extinction coefficient, pH-sensitivity, stability to photobleaching as well as the quantum yield.

    Which criteria are to be considered for choosing the right dye?

    Absorption- and emission spectra of fluorescent dyes

    The absorbance of a dye quantifies how much of visible or UV light is absorbed by it. The emission value shows at which wavelength a fluorescent dye sends light respective radiation out. Each fluorescent dye has its own absorption- and emission value (see schedule below). The choice of the right absorption-/ emission spectra of a dye depends on the individual assay as well on the type of instrument that is used.

    Stokes shift

    The difference in energy between the excitation and emission maximum is known as the Stokes shift. With fluorescent dyes, a large Stokes shift is often desirable when optical filters are used to separate exciting light and fluorescence emission.

    Extinction coefficient

    This value is a direct measurement of the dye's ability to absorb light. The ability to absorb light will clearly have an effect on the amount of light it is able to emit.

    pH sensitivity

    Some fluorophores are more sensitive to alkaline or acid pH conditions. For example, in alkaline solution above pH 9 some dye molecules could degrade. Other fluorophores are stable in alkaline as well as in acid pH ranges. One of the reasons for this is the structural characteristic of the molecules.

    Stability to photobleaching

    Photobleaching is the photochemical destruction of a fluorophore, which may impact the observation of fluorescent molecules, since they will eventually be destroyed by a constant light exposure. The loss of dye intensity respective of the quantum yield during experiments can produce erroneous results. However, it is important to consider your application and the instrument as well. For instance, stability to photobleaching is not as important for DNA sequencers and flow cytrometry as it is for fluorescence microscopy.

    Fluorescence quantum yield

    The quantum yield of a radiation induced process is the number of times that a defined event occurs per photon absorbed by the system. The fluorescence quantum yield (also quantum efficiency) gives the efficiency of the fluorescence process. It is defined as the ratio of the number of photons emitted to the number of photons absorbed. Generally, the maximum fluorescence quantum yield is 1.0 (100%).

    The quantum yield of fluorescent labels strongly depends on the current existing microenvironment such as pH-value, type of solution, concentration or temperature. Therefore specific quantum yields of single fluorescent dyes can not be revealed.

    Can I have different modifications in one oligonucleotide?

    We offer more than 100 different modifications and provide oligos with multiple modifications or combinations of various modifications. Please be aware that the yield of oligos with multiple modifications is usually lower than those with fewer modifications.
    The more you increase the number of modifications, combinations of modifications and the sequence length, the more complex the synthesis and purification of your oligonucleotide becomes. If you want to order multiple modified oligonucleotides, please contact our customer support team for advice.

    Can I have different backbone modifications in one oligonucleotide?

    Yes, all kinds of combinations of DNA and phosphorothioate (PTO) bases are possible.

    How should fluorescent oligonucleotides be stored?

    For the stock solution we recommend a 10 mM Tris-HCl, pH 8; 1mM EDTA dilution buffer for most modified oligos.

    Oligos labelled with Cyano dyes (Cy3, CY3.5, Cy5 and Cy5.5) are only stable at pH 7.0. A higher pH would damage the dye molecule.

    To make the working solution, we recommend to dilute the stock solution with Tris-buffer. This lowers the EDTA concetration that may disturb in enzymatical reactions.

    In addition, we recommend regularly checking the distilled water quality which is used for the production of the buffer.

    The best way to store the oligos is to aliquot them into several tubes, and store the aliquots at -20°C. The sample in current use can be kept in a refrigerator at +4°C for a short time to avoid continuous freezing and thawing of the solution.

    Additionally, we strongly recommend protecting dye labelled oligonucleotides from light.

    How should I resuspend my oligonucleotides in tubes and in plates?

    For the stock solution we recommend 10 mM Tris-EDTA pH 8.0.

    We do not recommend dissolving our Salt Free and HPSF oligonucleotides unbuffered in distilled water. Due to the salt free properties of these oligos, no buffer effect is possible.

    In addition, we recommend regularly checking the distilled water quality which is used for the production of the buffer.

    To make the working solution, we recommend diluting the stock solution with Tris-buffer. This lowers the EDTA concentration that may disturb in enzymatic reactions.

    The buffer concentration should be adjusted to the corresponding amount of oligonucleotides as DNA has a relatively high acid strength of its own.

    The standard concentration for stock solutions is 100 µM. To obtain a concentration of 100 µM the synthesis report provides you with the appropriate diluents' volume.

    For your convenience please use our Oligo Analysis Tool.

     

    How do I anneal complementary oligos?

    1. Dissolve the lyophilised oligonucleotide in water or TE. Use the concentrations of your oligonucleotide solutions stated on the oligonucleotide synthesis report.
        
    2. Add the following components together:

      Stock                                             Final Concentration
      Oligonucleotide 1                             100 nmole/ml
      Oligonucleotide 2                             100 nmole/ml
      10x annealing buffer*                      1x
      Nuclease-free water                          to appropriate volume

      *10x annealing buffer: 100 mM Tris-HCI, pH 7.5,1 M NaCI and 10 mM EDTA.
         
    3. Heat the oligo solution to a temperature 10°C higher than the calculated melting temperature. Maintain the temperature for 10 minutes. Remove the solution from the heating block/water bath and allow it to cool slowly to room temperature on the bench (approximately 1 hour).

    4. Store the annealed oligos at -20°C as recommended.

    How should Thiol-modified oligos be treated?

    We recommend to reduce the thiol before using the oligo in your application:

    1. Add 200 µl 10mM TCEP (solve 2,9mg TCEP-HCL in 1ml 1xTE buffer, pH 8.0) to your oligo

    2. Shake it for 60 min at room temperature

    3. Precipitate the oligo:

    • Add 150 µl 3 M Na-Acetate [24,6 g Na-Acetate + 0,21 g Mg-Acetate in 100 ml dest. H2O]
    • Fill tube with ethanol p.a.
    • Shake gently
    • Incubate 20 min at –20°C

    4. Spin for 5 min at 13000 rpm, discard supernatant

    5. Dry pellet at room temperature

    Calculations

    How do I calculate the extinction coefficient of an oligonucleotide?

    For your convenience, please use our Oligo Analysis Tool.

    The extinction coefficient at 260 nm (e260) is a unique physical property of each oligonucleotide. It is defined as the absorbance at 260 nm of a 1 M aqueous solution measured at 20 °C in an optical cell with 1 cm pathway (Lambert-Beer's law).
    Purinic bases show a higher absorption (OD260) than pyrimidinic bases. Interactions between neighbouring bases, as well as modifications that absorb at 260nm, also influence optical absorbance. As a consequence, the extinction coefficient strongly depends on oligonucleotide sequence and composition.

    The formula what Eurofins has always used to calculate the amount of substance is:
    nmol = OD x 100 / (1.54 x nA + 0.75 x nC + 1.17 x nG + 0.92 x nT)
    (n = number of respective nucleotides)

    Now, Eurofins has also implemented a new formula to make the calculation of the molar extinction coefficient and thus the determination of amount of substance more accurate. The new formula is based on the nearest-neighbor method and takes into account the sequence specific effects.

    nmol = OD x 106 / ε260  

    Nearest-neighbor and individual-bases extinction coefficients are used in the nearest-neighbors formula when calculating the final, total extinction coefficient of an oligonucleotide:

    EC_Formel

    For your oligos you can decide in your personal preferences which formula should be used to calculate the oligo concentration.

     

     

    How do I calculate the molar amount N of an oligo from the OD value?

    For your convenience, please use our Oligo Analysis Tool or apply the formula below:

    N [nmol] = OD x 100 / 1.54 x nA + 0.75 x nC + 1.17 x nG + 0.92 x nT

    n = number of nucleosides of the type X


    Example:
    Sequence: GAA ATG AGT GCT CAT CAC TAC TTC CGC (27mer)

    nA=7; nC=8; nG=5; nT=7
    OD=12 (measured)

    N [nmol] = 12 x 100 / 1.54 x 7 + 0.75 x 8 + 1.17 x 5 + 0.92 x 7
    = 41.3

     

    How do I calculate the mass amount m from the molar amount N of an oligo?

    For your convenience, please use our Oligo Analysis Tool or apply the formula below:

    M[µg] = N x MW / 1000
    MW = Molecular weight


    Example:
    Sequence: GAA ATG AGT GCT CAT CAC TAC TTC CGC (27mer)

    nA=7; nC=8; nG=5; nT=7
    MW (calculated) = 8219 g/mol
    N= 41.3 nmol

    M[µg] = 41.3 x 8219 / 1000 = 339

    How do I calculate the molecular weight M of an oligonucleotide?

    For your convenience, please use our Oligo Analysis Tool or apply the formula below:

    MW [g/mol]= 249.23 x nA + 240.21 x nT + 265.23 x nG + 225.20 x nC + 63.98 x (s-1) + 2.02

    n = number of nucleosides of the type X
    s = number of all nucleosides per sequence


    Example:
    Sequence: GAA ATG AGT GCT CAT CAC TAC TTC CGC (27mer)

    nA=7; nC=8; nG=5; nT=7

    MW [g/mol]= 249.23 x 7 + 240.21 x 7 + 265.23 x 5 + 225.20 x 8+ 63.98 x (s-1) + 2.02 = 8219.33

    How do I calculate the melting temperature TM of an oligo?

    The melting temperature TM, characterises the stability of the DNA hybrid formed between an oligonucleotide and its complementary strand.

    For your convenience, please use our Oligo Analysis Tool or apply the formula below:

    Sequences with 15 or less bases 
    TM [°C] = 2(nA + nT) + 4(nG + nC)

    Sequences with more than 15 bases
    TM [°C] = 69.3 + [41(nG + nC) / s - (650 / s)]

    n = number of nucleosides of type X 
    s = number of all nucleosides per sequence 


    Example:
    Sequence: GAA ATG AGT GCT CAT CAC TAC TTC CGC (27mer)

    nA=7; nC=8; nG=5; nT=7 s= 27

    Sequences with 15 or less bases
    TM [°C] = 2(7 + 7) + 4(5 + 8) = 80.0

    Sequences with more than 15 bases
    TM [°C] = 69.3 + [41(5 + 8) / 27] - (650 / 27) = 69.3 + 19.7 - 24.0 = 65.0

    How do I calculate the annealing temperature TA?

    PCR                  TA [°C] = [(TM1 + TM2) / 2] - 3

    Sequencing        TA [°C] = TM + 3

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