All turnaround times are stated in business days and refer to the complete workflow from sample receipt to result delivery.
The overall turnaround time of our services represents an estimate based on the individual processing times of the included components. These typically comprise pre‑sequencing steps (such as extraction), library preparation, sequencing, and subsequent bioinformatic analysis.
If entry quality control (EQC) test is part of the product, the required time is already included in the stated turnaround time.
Turnaround times are calculated under the assumption that all samples and derived products (e.g. PCR amplicons and libraries) meet the applicable quality control (QC) requirements and that the workflow proceeds smoothly in accordance with our Quality Management System.
If a sample fails QC criteria at any stage, or if customer input is required to proceed with the processing of non‑compliant samples, the initially stated turnaround time may be extended accordingly.