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Frequently Asked Questions About Our Products And Services

The right answers to frequently asked questions

Find the answers to all our products and services by clicking the links below.

What starting material can be accepted?

For a list of accepted starting material, including the relevant amounts, please refer to Table 1 in Product Specifications.

Where do I get my results and in which form are they delivered?

All raw data (FAST-Q files) as well as the analysed data can be downloaded via your secure online account.

Where should I send my samples?

Eurofins Genomics Europe Sequencing GmbH
Jakob-Stadler-Platz 7
78467 Konstanz

In which format do I have to send the reference sequence?

The reference sequence can be uploaded, when accepting the quote in the sample questionnaire. Please make sure that the file does not exceed 2MB.

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